Terms and Conditions
Introduction
Welcome to Smartec IT Solutions (smartecit.store). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our website.
1. Acceptance of Terms
By using Smartec IT Solutions (smartecit.store), you agree to abide by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to change these terms at any time, and it is your responsibility to review them regularly.
2. Authorized Reseller
Smartec IT Solutions (smartecit.store) is an authorized reseller of antivirus software from leading brands. This ensures that all products sold are genuine and come with official support and updates from the manufacturers.
3. Use of Website
You agree to use our website for lawful purposes only. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
4. Product Information
We strive to ensure that all product information on our website is accurate and up to date. However, we do not warrant that product descriptions or other content on this site are complete, reliable, or error-free. If a product offered by Smartec IT Solutions (smartecit.store) is not as described, your sole remedy is to return it in unused condition.
5. Purchases and Payments
When you make a purchase on our website, you agree to provide accurate and complete information. You also agree to update your account and payment information promptly to complete your transactions and contact you as needed. All payments are processed through secure methods to ensure your personal and financial information is protected.
6. Payment Flow
All service payments are initiated via secure payment links provided by us. Upon confirmation of the service details, a payment link containing the service description, amount, and currency will be sent to you via email.
You will complete the payment by clicking the link and submitting card details through our secure payment gateway. By submitting payment, you agree to the terms of service and authorizes the transaction.
Please ensure that the payment link is accessed only by you, as it contains sensitive payment information. The link will remain valid for 1 day unless otherwise specified. Services will only be confirmed or scheduled upon successful payment receipt or as scheduled.
If you experience issues during payment or suspect fraudulent activity, please contact us immediately at support@smartecit.store
6. Delivery of Products
Upon successful payment, you will receive a confirmation email with a download link and an activation key for your purchased antivirus software. It is your responsibility to download and install the software following the provided instructions. For scheduled support services, you will recieve confirmation confirmation of your appointment via email or you can also dial our support numbers as and when required. It is your responsibilty to ensure your availability at the agreed time.
7. Returns and Refunds
Due to the digital nature of our products, we do not offer refunds once a product key has been issued. If you encounter any issues with your purchase, please contact our customer support team for assistance.
8. License and Activation
The antivirus software purchased from Smartec IT Solutions (smartecit.store) comes with a license for a specific period. You must use the provided activation key to activate your software. Sharing or distributing the activation key is strictly prohibited.
9. Intellectual Property
All content on https://smartecit.store, including text, graphics, logos, images, and software, is the property of Smartec IT Solutions (smartecit.store) or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content on our website is prohibited.
10. Limitation of Liability
Smartec IT Solutions (smartecit.store) will not be liable for any damages arising from the use or inability to use our products or website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
11. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@smartecit.store
Phone: +1 513 257 0545 / +44 330 822 7859
Thank you for choosing Smartec IT Solutions (smartecit.store). We look forward to providing you with the best digital security solutions.